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General ters and conditions

general terms and conditions

The company Karbonin d.o.o. is a company specializing in the production and sale of motor vehicle accessories. The company Karbonin d.o.o. uses the website address www.carbonin.com for online sales and is also the exclusive operator of the website. We advise you to carefully read these general terms and conditions of business (hereinafter referred to as the »Terms«) before starting to use the website and the online store. Visitors to the website and users of the online store must agree to the use of these Terms, namely by: (i) entering the website or the online store, (ii) making a purchase in the online store, (iii) using the website and the store.

This document sets out the general terms and conditions of business, including the Terms of Use of the website and online store, and constitutes a contract between the website visitor and the company Karbonin d.o.o. (hereinafter referred to as the »Company«), and between users of the online store or buyers and the Company. This is a valid and legally binding agreement between you and the Company. If you do not agree with these terms, immediately leave this website and do not shop in the online store. The Terms of Use, Privacy Policy and Cookie Policy are three mandatory and binding documents that every visitor/user must agree to when entering the website or making a purchase in the online store.

Company name: KARBONIN Production and Trade d.o.o.
Company headquarters: Medno 80, 1210 Ljubljana – Šentvid
Registration number: 2264943000
VAT ID number: SI 59923504
VAT-registered business: YES
Legal organizational form: Limited Liability Company Ltd
Register of companies: 200614766. Register entry: 14607000
Date of registration with the registration authority: 05.02.2007
Registration authority: Ljubljana District Court
Activity: 29.320 (Manufacture of other parts and accessories for motor vehicles)

Contact details:
Telephone number: 041 681899
E-mail address: info@carbonin.com

Company bank accounts:
IBAN SI56 0203 3025 6277 204, open at NLB d.d, 
IBAN SI56 1010 0005 4398 274, open at Intesa Sanpaolo d.d.

  1. Introduction
    1. General terms and conditions of business (hereinafter referred to as »General Terms«) of the Company are an integral part of all contracts between the Company and product buyers (hereinafter also referred to as the »customer«) who do business with the Company.
    2. The provisions of the General Terms also apply to all offers, pro forma invoices, preliminary contracts, legal business statements and other services arising from business between the Company and the customer.
    3. Use of terms:
      1. A customer is a natural or legal person who is in a legal and business relationship with the Company, regardless of its legal or status form.
      2. A consumer is any customer who is a natural person and acquires or uses the Company’s goods or services for personal purposes or for purposes outside of their professional or gainful activity.
      3. An offer is a unified term for an offer in various forms, such as a pro forma invoice or other forms of a proposal for the conclusion of a contract, which the Company offers to the customer.
      4. A contract is an agreement in written form concluded between the Company and the customer. The conclusion of the contract is also considered to be an offer or a pro forma invoice, which the Company sends to the customer and which the customer accepts or confirms.
      5. The subject of the contract can be goods and services according to the sales catalogue of the Company.
      6. The term »you« means the user, visitor or customer of the website or online store and buyer.
      7. The terms »we/our/us« mean the company Karbonin d.o.o.
      8. The terms of use mean the general terms and conditions of business of this website and the terms of business of the online store.
    4. The Company informs the customer by e-mail, regular mail, telephone or otherwise, as agreed with the customer.
  2. Use of Terms and Conditions
    1. These Terms and Conditions of Business, the Privacy Policy and the Cookie Policy together determine the conditions that users accept by entering the online store and using the website or online store, and in doing so obtain information, including texts, offers, proposals, news, graphics, photos and other materials contained on the website and online store (short: »content«). Use of the website and online store is subject to your acceptance of these Terms of Use and your compliance with these terms. It is considered that you agree to the Terms of Use with the first use of the website or online store.
    2. These Terms of Use apply exclusively to the use of the website and online store for consumers and do not apply to any other legal relationship between you and the Company. All information you obtain on the website or in the online store is solely guidance for using the website or online store. All other possible individual legal relationships, partnerships, business relationships, collaborations and the like are subject to a separate individual agreement.
    3. These General Terms are an integral part of the contracts concluded between the customers and the Company. By signing the contract or otherwise entering into a contractual relationship, the customer fully agrees with the content of these General Terms and confirms that they are fully aware of their content.
    4. These General Terms are available on the web link: [URL link to the general terms and conditions]. Familiarization with the General Terms is also possible at the Company’s business address.
    5. Placing a valid order in the Company’s online store is considered to be the signing of the contract, and the customer must agree to these General Terms before placing the order.
    6. These General Terms are binding on the consumer only if they have been explicitly warned of their existence before concluding a contract, pro forma invoice, preliminary contract or offer.
  3. Changes to the General Terms and Conditions
    1. In the event of a possible change to the General Terms, the changes shall become binding on the customer as of the date they become familiar with them.
    2. It is considered that the customer is aware of the changes at the moment of publication of the change on the website [URL link to the web address of the change] and upon confirmation of placing an order. By doing so, the customer is deemed to agree to the change in the General Terms.
    3. The Company and the customer may exclude the application of individual provisions of these General Terms, if these provisions are inconsistent with the provisions of the contract or with the general purpose of the contract.
  4. Customer and Company Data
    1. The customer is obliged to inform the Company of all information and facts relevant to the establishment and continuation of the legal business relationship (change of residence or registered office, change of ownership or legal organizational form, insolvency, etc.).
    2. The Company collects certain personal data of customers. The types of personal data, the purposes of their processing and the legal basis for processing are regulated by the Privacy Policy, which is an integral part of the General Terms. Customers can familiarize themselves with the Privacy Policy on the Company’s website [URL-link to the web address].
    3. The Company is bound by all the details regarding the characteristics of the goods included in the specific offer or contract.
    4. The Company reserves the right to change the specifications or information in the previous point, without prior notice to the customer, and the specifications and information are binding only if they are defined in the contract.
  5. Product Range and Prices
    1. The prices displayed on the Company’s website may change without prior notice.
    2. Prices are binding from the moment the Company sends the customer an order confirmation email. If the price information is incorrect or the prices change during the processing of the order, the customer has the right to withdraw from the contract.
    3. Upon delivery of the products, the standard packaging is included in the product price, and any additional transport packaging and the cost of transport of goods are additionally charged by the Company at the price specified in the Company’s price list, or at the price agreed upon by the Company and the customer; the price of additional transport packaging will appear on the final invoice.
    4. Due to the nature of business on the World Wide Web, the offer is frequently and quickly updated and changed. Despite our best efforts to provide the most up-to-date and accurate information, it may happen that the price information is incorrect. If this happens or if the price of the product changes during the processing of the order, the Company will allow the customer to withdraw from the purchase, and at the same time the Company will offer a solution to the customer to mutual satisfaction.
    5. All prices are subject to VAT, unless explicitly stated otherwise (depending on the country, buyer, country of shipment…).
    6. Prices do not have a validity that is predetermined. Prices are valid upon payment as stated in point 7 and under the conditions as stated in this document.
  6. User Registration
    1. The option to purchase products online is available to persons who successfully complete the registration procedure on the Company’s website and become members of the online store. No prior registration is required to make a »quick purchase/order«.
    2. When registering on the website, the user obtains the data with which they access the online store:
      • username, which is the same as the e-mail address that the user provided during the registration procedure;
      • access password.
    3. If the user/customer wants to change their username or password, they can do so in the user section of the website, where personal data, passwords and other settings are managed.
  7. Procedure for Placing an Order
    1. On the website carbonin.com, the buyer selects the goods/product they wish to order. In the »shopping cart« section on the website, the buyer can click on the »Add to shopping cart« option. The system then issues a notification about the successful addition of the product to the cart.
    2. After confirming the shopping cart with the selected products and services, the system redirects the customer to the data entry form. The buyer executes the order when they correctly fill in all the fields marked with an asterisk and indicate their name and surname or company name, address (street and house number, city and area code), country, telephone number, e-mail address, delivery address (if different from the buyer’s address) and notes, and the legal entity the EU company VAT number or other identification number.
    3. The buyer can choose between the payment methods specified in point 8 of these General Terms.
    4. If the buyer is the holder of a promotional code or coupon of the Company, they can use it and indicate it in the appropriate field when placing the order.
    5. The buyer chooses a delivery service, where the delivery price is also indicated, which the buyer pays with the price of the goods.
    6. The buyer confirms the order by clicking on the confirm order button, thereby committing to perform the contract and confirming commitment to pay.
    7. The buyer proceeds to pay for the goods, where the following are indicated: the final price of the goods excluding VAT and shipping costs and any other costs. The buyer chooses the payment method, selects the payment method and makes the payment. If they choose to pay by pro forma invoice after successful placement and confirmation of the order, the Company sends the customer a pro forma invoice for the ordered goods or services in the form of a PDF document to the e-mail address provided by the customer upon registration on the Company’s website. When the invoice is settled, the Company sends the goods and the invoice to the customer.
    8. The order, order confirmation and payment (purchase agreement) are stored in electronic form on the Company’s server, and the buyer can obtain a copy if they request it by e-mail to: info@carbonin.com. All offers, orders, including history, pro forma invoices and invoices are stored in the customer’s personal profile in the online store, and are always accessible and can be sent to the customer’s e-mail address.
    9. The registered user can access information about the content of the contract and the status of the order in their user profile at any time.
    10. The Company can check the specified user’s data and the accuracy of the order by contacting the user on their phone number.
    11. Before placing the order, the buyer must review all the information and specifications of the order. Objections made later regarding irregularity of issued invoices shall not be taken into account.
    12. The Company then prepares the goods, ships them and informs the customer about this by e-mail. In the aforementioned e-mail, the Company also informs the buyer about the return policy, who to contact if there is a delay in delivery and in the event of a complaint.
  8. Payment Methods
    1. Currently, the Company offers the following payment methods:
      • Payment by pro forma invoice to the Company’s bank account;
      • Payment by using the PayPal application to the Company’s bank account;
      • Payment with payment (bank or credit) cards through the Stripe application (including Mastercard, Maestro, Visa, Visa electronic, Diners, American Express…):
    2. The Company reserves the right to include new payment methods or to change the existing ones.
    3. The security of personal data and payments is the domain of the Company’s payment services. For everything else, the Company uses appropriate technical and organizational means to ensure the security and confidentiality of personal data and payment information.
  9. Delivery Conditions
    1. In principle, the Company delivers to all countries in the world, but reserves the right to exclude a certain country from the sales of goods and services. The company will deliver the goods or services within the agreed time.
    2. The Company can change the delivery prices, especially when the costs/price lists of contractual partners change or due to changes in transport prices on the market.
    3. The ordered goods, which are in stock and for which the Company has received payments to the bank account, will be shipped as quickly as possible. The delivery time is from one to eight weeks.
    4. If, due to unforeseen reasons, the Company is unable to ship the goods within the promised time, it will inform the customer of the new delivery time at the customer’s contact address. The Company is in no way responsible for undelivered goods for reasons beyond its control.
    5. The Company is not responsible for the delay in or non-delivery of the goods, or if the goods are not delivered due to force majeure in accordance with Article 153 of the Code of Obligations.
  10. Collection of Goods
    1. When goods are delivered using a partner delivery services, the customer is obliged to accept the goods in accordance with the requirements of the terms and conditions of the delivery service.
    2. Upon acceptance of the goods, the buyer must check the quantity and quality of the goods in the presence of the carrier. When accepting the goods, the buyer is obliged to point out any visible defects in the goods that can be detected without opening the packaging. With the provision of a signature and a legible record of the name and surname of the buyer or recipient of the goods, it is considered that the goods have been received in the required quantity and have no visible damage.
    3. If there is visible damage to the packaging of the delivered goods, the buyer has the right to open the goods to check for hidden damage. The buyer also has the right to immediately reject and return the damaged shipment of goods to the Company’s carrier and undertakes to notify the Company in writing of the rejection of the shipment on the same working day. The buyer is required to request that the carrier fills out the complaint record, takes photos of the damaged packaging and attaches the photos to the notice.
    4. When the buyer accepts the goods, the Company is no longer responsible for accidental destruction or damage to the goods that are transferred to the buyer. Unless otherwise expressly agreed in writing between the Company and the buyer, the delivered goods are the property of the Company until final payment for the goods.
  11. Coupons and Promotional Codes
    1. The Company’s coupon has the nature of a gift card. Each coupon is marked with a unique serial number, and the Company, as the issuer of the coupon, is obliged to accept the coupon as a means of payment in its online store.
    2. The coupon is redeemable within 6 months from the date of issue unless a different validity period is expressly stated on the coupon. The coupon can only be redeemed in full, and the value of the order must be higher than or equal to the value of the coupon. If the value of the order is higher than the value of the coupon, the buyer must pay the difference up to the full value of the order.
    3. The coupon cannot be exchanged for cash.
    4. The use of the coupon is possible during the order submission process on the website.
    5. One coupon or one promotional code can be used in one order submission process.
    6. The use of the promotional code is limited in time; the code can only be used during the time period specified for each code.
    7. The buyer can specify and confirm the code in the field for promotional codes during the order submission process.
    8. Only one promotional code can be used in one order submission process.
  12. Liability for Material Defects and the Right to Withdraw from the Contract Without Giving a Reason
    1. The Company is responsible for material defects. The buyer can exercise their rights due to a material defect if they inform the seller about the defect within 2 (two) months from the day the defect was discovered. The buyer must describe the defect in more detail in the notification of the defect and allow the seller to inspect the product. The buyer can notify the Company personally of the defect, and the Company must issue a receipt to the buyer or send it to the business unit/store where the product was purchased, or to the representative of the seller with whom they entered into a contract.
    2. The Company is not responsible for material defects in the goods that become apparent after 2 (two) years have passed since the product was delivered to the customer.
    3. A defect in the product is considered to have already existed at the time of delivery if it appears within 6 (six) months of delivery. The buyer’s rights expire when 2 (two) years have passed from the day they notified the seller about the material defect.
    4. The buyer who purchased the goods online has the right to inform the Company (at the contact e-mail address: info@carbonin.com) that they withdraw from the contract within 14 days of receiving/accepting the goods (cooling-off), without having to give a reason for their decision. The form for withdrawing from the contract is attached to these terms and conditions at the bottom of the text.
    5. This option of withdrawal as specified in the previous point does not apply to products that are custom-made in accordance with the special requirements of the buyer.
    6. The cost of returning the goods when claiming a refund in accordance with point 12.4. of these General Terms is borne by the consumer.
    7. The goods must be returned to the Company no later than 14 days from the notification of withdrawal from the contract, in which case the seller can withhold the refund of payments received for the goods until the receipt and inspection of the returned goods or until the consumer provides proof that the goods have been returned or that the goods have been physically returned to the Company’s business address. The consumer returns the received goods or hands them over to the Company or a person authorized by the Company to accept the goods.
    8. Postage is not refunded in the event of a possible return of the goods or it must be settled by the buyer. The buyer is also obliged to pay the postage for the return of the goods.
    9. The buyer must return the received goods undamaged in the unchanged quantity and in the undamaged original packaging.
    10. The buyer is responsible for a decrease in the value of the goods if the decrease in value is the result of conduct that is not necessary to determine the nature, properties and functioning of the goods.
    11. If a coupon was used to pay for the order (or for part of the value of the order), upon withdrawal from the contract, the coupon will be returned to the customer bearing the same value as the coupon had when the order was placed.
    12. If a discount promotional code was used when placing the order, the discount will be returned to the consumer in the form of a new promotional code upon withdrawal from the contract.
    13. The purchase price will be refunded as soon as possible, but no later than within 15 days of receipt of undamaged goods. We shall return the payment to the bank account of the buyer, which they indicate on the form for withdrawing from the contract or according to the procedure and to the account from which the payment was made at the time of purchase (e.g. Paypal).
    14. The consumer does not have the right to withdraw from the order in the cases specified in paragraph 5 of Article 43 of the Consumer Protection Act.
  13. Ownership of Goods and Intellectual Property Rights
    1. Unless otherwise agreed in the contract between the Company and the customer, the Company reserves ownership, copyright and related rights to all documents that are necessary or provided in connection with the conclusion and/or execution of the contract.
    2. The Company retains ownership of goods until the goods are delivered to the customer at the delivery address unless the Company and the customer agree otherwise.
    3. The Company is engaged in the sale of its products/models, which are legally protected. If the customer purchases goods that are the Company’s own product, such products may not be copied, sold, leased, transferred or otherwise distributed and used for commercial purposes in any way without the express written consent of the Company.
    4. It is prohibited to purchase goods that are the Company’s own design for the purpose of making copies and using copies for yourself or selling them anywhere in the world.
    5. This website and its content are the intellectual property of the Company, its partners or authors and may not be used, copied, sold, leased, transferred or otherwise distributed and used for personal or commercial purposes without the express written consent of the holder of the intellectual property right, unless otherwise specified in these Terms of Use.
    6. The names Carbonin and Karbonin, the website carbonin.com, logo, brand, images, texts, website content, graphic design, databases, models and corporate identity are the intellectual property of the Company and/or its partners. All of the above belongs to the company Karbonin d.o.o. and/or its partners and is its exclusive property, including all substantive rights to texts, graphics, content, brands, databases, etc., produced by third parties, contractors, employees, consultants of the Company and other partners. By accepting the application of these General Terms, you agree that all of the above is protected by copyright, brand, design or other intellectual property rights.
    7. You may use the Carbonin trade name without express consent as a reference when referring to services or goods already provided or sold by the Company. You can also use them for other (non-commercial) purposes if you enter into a contract with us and offer us appropriate compensation. Any other use, especially commercial use, requires the express written consent of the Company.
    8. It is prohibited to use any information obtained by the Company, its customers or business partners and consultants without the express written consent of the Company. The same applies to copyrights and other intellectual property rights of the Company and its business partners for use for any purpose, especially for commercial purposes.
  14. Professional Secrets
    1. Contracts concluded between the Company and the customer are professional secrets. All information that the Company provides to the customer before the conclusion of the contract, such as various manuals, instructions, tables, price lists, business or financial data, etc., are also professional secrets. The customer undertakes to preserve the Company’s professional secrets throughout the duration of the contractual relationship and for another 5 years after the end of the contractual relationship. In the event of a breach of professional secrets, the customer is liable for damages and criminally liable.
  15. Users and Customers of the Website
    1. The Company, to the fullest extent permissible by law, excludes its responsibility, but not to a greater extent and not with regard to the rights that belong to the buyer in accordance with the Consumer Protection Act and the Code of Obligations, specifically with regard to the entire content on this website or in the online store that the Company offers, including information available in connection with any information or user and visitor profiles, questions and answers, requests for information, user comments, or similar content, if any.
    2. You agree and confirm that you are fully responsible for all information, data or content you have provided to the Company. The Company does not guarantee the accuracy, completeness and quality of user profiles, content, comments, etc. (collectively: Information). However, the Company is definitely liable for its intent or gross negligence.
  16. Limitation of Liability
    1. Information about goods and services provided on this website may be inaccurate or contain typographical errors. The Company shall not be liable for any direct, indirect, consequential and/or other damage or loss of data, profit, goodwill or reputation, personal injury or any other damage arising from (i) your access to and use of this website or store, (ii) inability to use the website or online store, (iii) any information or content on our website or in the online store, except for those that are mandatory for entering into a business relationship and are required by law, (iv) and user information or material on our website. The exclusion of liability applies regardless of whether the damage was caused by breach of contract, liability for damage, negligence, strict liability or otherwise. Regardless of the above, the Company always enables and transparently updates the information specified in the next point.
    2. Product features, delivery time or price may change so quickly that the Company is unable to correct the data in the online store. In this case, the Company will notify the customer of the changes and allow them to withdraw from the order or exchange the ordered goods.
    3. The photos do not guarantee the characteristics of the goods. The Company strives to provide accurate photos of the products for sale, but please note that all photos are symbolic.
    4. The Company reserves the right to temporarily suspend access to the website due to technical problems or maintenance work. If technical problems occur, the Company reserves the right to cancel all orders placed during the period of occurrence of technical problems. In such cases, the Company will immediately notify the customer of technical problems and provide instructions regarding further procedures. Before visiting the Company’s website, the customer must, at their own risk, ensure the security of their technical means for accessing the website and the security of usernames and passwords on the website.
    5. The Company reserves the right to exceptionally withdraw from the execution of the order if the ordered products are no longer available, if an increased payment risk for the buyer is found, or if there is an obvious error in the price list. In all such and similar cases, the Company will immediately notify the customer of a possible withdrawal from the contract.
    6. The Company reserves the right to withdraw from the contract if a significant error is found in accordance with Article 46 of the Code of Obligations.
    7. The Company does not provide any warranties or guarantees, express or implied, to the maximum extent possible in accordance with applicable law, regarding the relevance, reliability, availability, timeliness and accuracy of the data, the content of the website and the online store and links to third-party websites persons on our website, except for the content and information expressly specified in these General Terms. This also applies to all information and content on this website and in the online store and graphics related to the website and store.
    8. The Company does not exclude liability for the rights that belong to the buyer in accordance with the Consumer Protection Act and the Code of Obligations and does not exclude liability for intent and gross negligence in relation to the buyer.
  17. Complaint Handling and Settlement of Disputes
    1. The law of the Republic of Slovenia shall be applied exclusively for the interpretation of these sales conditions or contracts concluded between the Company and the customer.
    2. The contracting parties undertake to resolve all disputes in a peaceful manner, but if all out-of-court ways to reach an agreement are exhausted, the court with substantive and territorial jurisdiction in the Republic of Slovenia with regard to the registered office of the Company is responsible for resolving the dispute.
    3. In accordance with the legal regulation, the Company does not recognize any provider of out-of-court resolution of consumer disputes as competent for the resolution of a consumer dispute which a consumer could raise under the Out-of-Court Settlement of Consumer Disputes Act.
    4. The Company that as a provider of goods and services enables online shopping in the Republic of Slovenia, publishes on its website an electronic link to the platform for the online dispute resolution (ODR). The platform is available to consumers at the following link:
      That regulation arises from the Out-of-Court Resolution of Consumer Disputes Act, Regulation (EU) No. 524/2013 of the European Parliament and of the Council on the online dispute resolution of consumer disputes and amending Regulation (EC) No. 2016/2004 and Directive 2009/22/EC.
    5. The Company complies with applicable consumer protection laws. The Company provides an efficient and confidential complaint handling system. The complaint must be sent by e-form to the web address: xxxx
    6. The Company will confirm receipt of the complaint to the customer within 5 working days and inform the customer about the progress and duration of the complaint procedure.
  18. The Company’s Withdrawal from the Contract
    1. If the customer violates the provisions of the contract or these General Terms, the Company has the right to withdraw from the contract without further notice to the customer. In such a case, the Company will return any paid amounts of the purchase price to the customer’s transaction account.
    2. The Company also has the right to withdraw from the contract if the customer, who is not a consumer, becomes insolvent or unable to pay, or if funds have been blocked on the business account for more than 15 days, if a compulsory composition or bankruptcy proceedings have been introduced or only proposed.
    3. The Company has the right to withdraw from the contract if the customer does not fulfil their obligations, if they provide the Company with false information that makes it difficult or impossible to fulfil the contract, and if they do not pay their obligations in accordance with the contract and these General Terms.
  19. Reviews, Ratings and Recommendations
    1. Reviews, ratings and recommendations of subscribers are an integral part of the website and are intended for the user community. By submitting a review, rating or recommendation, the user expressly agrees to the terms of use of their opinion or comment and allows the Company to publish part or the entire text in all electronic and other media of communication with the public.
    2. The Company is not responsible for the content of reviews about products written by users or buyers. The Company examines reviews before publication and rejects those that contain obvious falsehoods, are misleading or offensive. The Company is not responsible for the information in the reviews and does not accept any liability arising from the information in the reviews.
    3. Although the Company endeavors to provide accurate photos of the products for sale, it should be noted that all photos are symbolic. Photos do not guarantee product features.
  20. Right to Refuse, Blocking Users, Removal of Website
    1. The Company reserves the right to deny access to this website to the visitor or access to the online store at any time and to prevent them from using the website and – or the store in whole or in part. The Company may do so if it reasonably believes that: (i) you have violated these General Terms and the remaining rules, (ii) there is a potential legal risk or risk of negative exposure for the Company; or (iii) providing access to the website or store is no longer economical, possible or acceptable.
    2. We will endeavor to inform you in a timely manner by e-mail (if it has been forwarded to us) about the termination of the website or online store, the rejection of the user or the blocking of the user.
  21. Links to Third-Party Websites
    1. Third-party websites are not under the control of the Company; therefore, the Company is in no way responsible for the content on the third-party websites and for links to other websites contained on the third-party websites. Third-party websites are subject to their own general terms and conditions. References to third-party websites on our website cannot be regarded as a recommendation, approval or confirmation of the third-party website. The Company excludes any liability for damage caused to users by using third-party websites.
  22. Miscellaneous
    1. With the acceptance of these General Terms, no business, partnership, employment or other relationship was created between the parties.
    2. These terms and conditions, including the Privacy Policy and Cookie Policy, govern the legal relationship between the customer and the Company exclusively regarding the use of this website and the online store. When purchasing in an online store, a special contract is concluded, or an invoice is issued to the customer.
    3. If one of the parties does not exercise any of the rights it has under these General Terms, such conduct by the party or the user shall not be considered a waiver of the right or waiver of other rights that the party has as a user of the website or online store.
    4. The Company is not responsible for failure to fulfil its obligations under these General Terms, if such failure to fulfil is the result of any reason beyond the Company’s control (force majeure).
    5. If any provision of these General Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the extent necessary to preserve these Terms of Use.
    6. The Company may transfer its rights and obligations to third parties in accordance with these General Terms without your consent.
    7. These General Terms shall come into effect from the moment you enter the website or online store and expire when you stop using the website or online store, or when these General Terms expire.

Date of the latest version of the General Terms: 28. august 2022